Shipping Policy

Shipment Tracking

The documented approach of scrubdaddy is as follows: carrier systems can require additional time before showing the initial scan; customers receive a tracking number once the order has shipped.

Delivery Issue Support

Under this policy at scrubdaddy, the customer does not pay approved return freight for a delivery or quality problem; at the same time, customers should contact support@scrubdaddyharvest.shop or 512-797-4842 about loss, damage, defects, wrong items, or missing contents.

Cancellation Cutoff

Customers dealing with scrubdaddy should understand that an unshipped order may be cancelled by contacting support@scrubdaddyharvest.shop or 512-797-4842 promptly; at the same time, after shipment, the Refund Policy governs the available return process.

Delivery Details and Exceptions

Customers dealing with scrubdaddy should understand that customers must submit a complete and accurate delivery address; where relevant, weather, carrier interruptions, high-volume periods, or address problems may extend delivery.

United States Shipping Scope

Under this policy at scrubdaddy, orders are shipped only to valid addresses in the United States; every order delivered in the United States includes free standard shipping.

From Order Review to Delivery

scrubdaddy applies the following customer standard: normal order processing takes 1-2 business days; additionally, delivery in the carrier network is normally estimated at 4-6 business days after dispatch; at the same time, the stated business-day windows do not count weekends or applicable public holidays.

Merchant Details for This Policy

The documented approach of scrubdaddy is as follows: customer correspondence may be sent to support@scrubdaddyharvest.shop; where relevant, the merchant location and standard authorized-return address is 1333 Sardis St, Memphis, Tennessee, 38106, United States; for completeness, the store telephone number is 512-797-4842; where relevant, the responsible brand and store name is scrubdaddy.