Payment Policy

Issuer Approval and Safeguards

Under this policy at scrubdaddy, an issuer may verify, authorize, place a temporary hold on, or decline a transaction; additionally, Shopify and authorized payment providers encrypt and process payment credentials; the store does not retain complete card numbers or card security codes.

Billing Accuracy and Fraud Review

scrubdaddy applies the following customer standard: the person ordering is responsible for complete and accurate billing information; at the same time, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.

Approved Refunds to the Original Method

For practical purposes when ordering from scrubdaddy, an approved refund is issued to the original payment method within 5-10 business days; for completeness, the bank or card network may require additional posting time.

United States Dollar Processing

For practical purposes when ordering from scrubdaddy, issuer-side currency conversion, if any, is controlled by the customer's financial institution; as a related safeguard, all checkout and refund amounts are denominated in USD.

About Credit/Debit Card

Under this policy at scrubdaddy, the checkout can accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; at the same time, checkout shows the payment choices available for the transaction.

Tax Calculation at Checkout

For transparency, scrubdaddy records that no fixed promise of tax-free purchasing is made; as a related safeguard, sales and similar taxes are calculated and collected as required by applicable law.

Store Identity and Return Address

As part of the service commitment made by scrubdaddy, the complete physical address, also used for approved returns unless written instructions say otherwise, is 1333 Sardis St, Memphis, Tennessee, 38106, United States; the store telephone number is 512-797-4842; where relevant, the responsible brand and store name is scrubdaddy; additionally, the published contact email is support@scrubdaddyharvest.shop.